top of page

Alibaba: An E-Commerce Giant

  • Writer: Jagannath Kshtriya
    Jagannath Kshtriya
  • Oct 24, 2024
  • 3 min read

In the e-commerce world, few companies have shaped the industry like Alibaba. Founded in 1997 by Jack Ma and nearly 20 other co-founders, it started as a simple online platform for small Chinese manufacturers to reach global buyers. Today, Alibaba has grown into a vast ecosystem that spans e-commerce, cloud computing, financial services, logistics, and more.


ree

Section 1: Background and History


Alibaba started as an online bulletin board to connect Chinese manufacturers with global buyers. Initially, Alibaba copied Western businesses, but it eventually became an innovator. Over time, Alibaba has expanded into services like cloud computing (AliCloud) and digital payments (Alipay), further strengthening its business. Alibaba has approximately 1 billion active customers globally, with around 800 million of those in China.


In March 2023, Alibaba restructured, creating six business units allowing the company to shorten decision making and respond quickly to market changes. These include:


  • Alibaba Cloud Intelligence: Cloud computing, artificial intelligence, DinTalk

  • Taobao Tmall Business: Taobao (C2C), Tmall (B2C), Taoxi, Taocai Cai, 1688.com

  • Local Services: Gaode Maps, Ele.me

  • International Digital Commerce: Lazada, AliExpress, Trendyol, Daraz, Alibaba.com (B2B)

  • Cainiao Network: Cainiao (logistics)

  • Alibaba Digital Media and Entertainment: Youku (digital streaming), Alibaba Pictures


Note: Alipay is operated by Ant Group, a separate company in which Alibaba owns a 33% stake.

 

Section 2: Business Model


Alibaba provides the platform for other businesses and individuals to sell their goods. This platform model allows Alibaba to earn revenue primarily through advertising, commissions, and transaction fees, rather than by holding inventory itself.


This platform-centric approach lets Alibaba handle many transactions without owning the products, leading to high margins (20-25%) and efficient operations.


Alibaba employees over 240,000 full-time employees.


Section 2.1: Revenue and Strategy


Alibaba's revenue ($220 billion in 2024) comes from many sources. While e-commerce and advertising are its main income streams, the company has also expanded into cloud computing and financial services.


One of Alibaba's strengths is its ability to control its ecosystem without directly managing everything. By owning stakes in key logistics and service providers, Alibaba secures influence and capacity while keeping its operations lean and profitable.


Section 2.2: Revenue Streams


Here’s a breakdown of Alibaba’s major revenue streams:


  • Core Commerce (~70-75%): Online retail platforms

  • Cloud Computing (~8-10%): Cloud infrastructure and services to businesses

  • Digital Media and Entertainment (~5-7%): Subscription fees, advertising and content distribution

  • Innovation Initiatives and Others (~5-7%): Smaller, emerging businesses and technology initiatives, such as AI, smart speakers


Section 3: Market Size and Opportunity


Alibaba processed $1.2 trillion in gross merchandise volume (GMV), making up 20% of China’s retail market. This is expected to double to $2.5 trillion by 2025.


Section 3.1: Competitors


Alibaba’s main competitor include:


  • JD.com (Jingdong): Operates a full-stack e-commerce model, similar to Amazon. JD controls its own logistics and delivery networks, which allows it to offer faster and more reliable delivery services.

  • Pinduoduo (PDD): Focuses on lower-tier cities and rural areas in China, combining social media and shopping through Temu.

  • Meituan: Food delivery and local services in China competing with Alibaba’s Ele.me platform.

  • Tencent: Competes with Alibaba in digital payments (WeChat Pay vs. Alipay) and social commerce. Tencent also offers cloud services through its Tencent Cloud division, challenging Alibaba’s dominance in the cloud computing space.

  • ByteDance: The parent company of TikTok and its Chinese counterpart Douyin, competes with Alibaba in the digital content and advertising space.

  • Amazon: Competes with Alibaba globally, particularly in e-commerce and cloud computing (AWS vs. AliCloud).

  • Suning.com: A player in the home appliances and electronics retail segments, competing directly with Tmall (Alibaba’s B2C platform).


Section 4: Fundraising


Early on, Jack Ma secured investment of $20 million from SoftBank in 2000, which helped Alibaba grow quickly and build the technology and infrastructure it needed.


Alibaba went public on September 19, 2014, with the largest IPO ever at that time. It was listed on the New York Stock Exchange (NYSE) under the ticker symbol BABA, with an IPO price of $68 per share. The offering raised about $25 billion, setting a record for the biggest IPO in history.


As of August 2024, Alibaba's market capitalization is over $200 billion.


Section 4.1: Investors


  • SoftBank Group: ~23-25%

  • Jack Ma and Co-founders: ~5-8%

  • Institutional Investors (Blackrock, Vanguard, Others): ~15-20%


Section 5: Competitive Advantage


What sets Alibaba apart is its ability to build and control a vast, interconnected ecosystem that dominates both online and offline commerce in China. This makes Alibaba a key player in the country’s retail landscape.


Alibaba has evolved from imitating others to leading innovation. Its aggressive strategies, focus on reducing user friction, and rapid scalability make it a strong competitor in any market.


Comments


Thank You for Subscribing!

Logo Strip_edited.png
bottom of page